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Our Processes
Discover everything you need to know about our custom apparel services, from detailed washing instructions to our terms and conditions, and important garment disclosures. We are committed to ensuring the highest quality and satisfaction with each order. Please read through these guidelines to understand how we care for your designs and what to expect throughout the process.
Washing Care
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Turn inside out
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Machine wash cold only
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Use mild detergents
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Do not bleach
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No fabric softeners
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Do not dry-clean
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Dry on low settings
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Do not iron on the design
Apparel Disclosure
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Specialty Garments: We handle your unique garments with the utmost care, but please be aware that custom work carries inherent risks. We strive for perfection, yet minor imperfections can occasionally occur.
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Customer Responsibility: Your garments are precious, and we focus on enhancing their value. We cannot replace items but will ensure the best possible outcome.
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Quality Assurance: When you choose from our offerings, you are assured of high-quality materials and craftsmanship.
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Right to Decline: We value your trust and maintain high standards. We reserve the right to refuse orders that might compromise these standards or damage our equipment.
Terms and Conditions
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Payment Policy: Full payment is required before we start working on your project.
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Project Timeline: Orders are typically completed within 3-7 business days, depending on the design's complexity and size.
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Changes and Modifications: We are flexible with design changes; however, alterations may impact the cost and production time.
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Ownership and Integrity: Your design remains yours; we enhance it without altering the original concept.
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Cancellation: Orders with unpaid invoices will be canceled after a 7-day grace period.
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Payment Methods: We accept debit and credit cards; cash and personal checks are not accepted.
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Refunds and Exchanges: All sales are final; no refunds or exchanges are allowed.
